FRONT OFFICE FOUNDATIONS
Learn the dental front desk.
Start with confidence.
Build skills in scheduling, patient communication, and insurance basics—with online lessons, live instructor-led classes, and realistic AI practice.
No dental experience needed.
Next course start date: November 2, 2026
Explore the course →
Is this course for you?
New to dentistry
Learn the basics of working at a dental front desk.
New at the front desk
Build confidence in everyday front-office tasks.
Already on a dental team
Add front-office skills so you can help when needed.
Training an employee? Explore training for dental offices →
HOW YOU’LL LEARN
Practice before the pressure is real.
Learn the skills.
Online lessons and weekly live instructor-led skills labs.
Practice with Daisy.
Your AI practice partner plays the patient. You rehearse the conversation.
Get feedback. Try again.
Your instructor reviews your work and helps you improve.
What you’ll learn, week by week.
7 weeks + orientation
WEEK 0
Orientation
WEEK 1
How a dental office works
WEEK 2
Scheduling
WEEK 3
Phones & patient communication
WEEK 4
Insurance fundamentals
WEEK 5
Money conversations
WEEK 6
Handling challenges & using AI carefully
WEEK 7
Practical final project
A simulated front-office day, evaluated by your instructor.
A patient needs to cancel.
Practice responding, asking questions, and helping them reschedule.
A few questions before you start.
Do I need dental experience?
How do the online classes work?
What does the course cost?
What happens after I finish?
This course is not a license, clinical certification, or guarantee of employment. Office-specific onboarding is still needed.
Ready to build your front-desk skills?
Front Office Foundations
Front Office Foundations
$995.00
Payment plans available
Next course start date: November 2, 2026